Privacy Policy

Last updated: August 7, 2026

Santana Aroma Cleaning Services LLC (“Santana Aroma”, “we”, “us”) provides commercial and residential cleaning in Hollywood, Plantation, Fort Lauderdale and the surrounding areas of South Florida. This policy explains what information we collect through santanaaromateam.com, why we collect it, who we share it with, and the choices you have.

Information you give us

We only collect what you type into our forms. Depending on the form, that is:

• Your name or company name.
• Your email address and phone number.
• The service you are interested in, the property details you choose to share, and your message.
• For customer reviews: your name, rating, review text, and a photo if you choose to upload one.

We use this information for one purpose: to prepare your estimate, answer your question, and follow up about our cleaning services. We do not sell your personal information, and we do not share it for anyone else’s marketing.

Information collected automatically

Like most websites, ours records standard technical data when you visit: IP address, browser and device type, the pages you view, and the site or ad that referred you. This is used to keep the site working and to measure whether our advertising is reaching the right people.

Cookies and advertising

We advertise on Google. To understand which ads lead to real enquiries, this site loads the Google tag (gtag.js) and uses Google Ads conversion tracking. Google and its partners may set or read cookies and similar identifiers in your browser to:

• Record that a visit or an enquiry came from one of our ads.
• Measure how our campaigns perform.
• Show you our ads again on other websites (remarketing) and personalize the ads you see.

Google’s own handling of this data is described in How Google uses information from sites or apps that use our services.

Your choices

• You can turn off personalized advertising from Google at My Ad Center, and manage advertising cookies from many companies at optout.aboutads.info.
• Your browser settings let you block or delete cookies at any time. The site remains usable with cookies disabled.
• Visitors in the European Economic Area, the United Kingdom and Switzerland: advertising and analytics storage is denied by default for your region, so no advertising cookies are set unless you grant consent.
• You can ask us to correct or delete the information you sent us, or to stop contacting you, using the details below.

Service providers

We use a small number of providers to run the site and process what you send us. They may only use your information to provide their service to us:

• Netlify — website hosting and form delivery.
• Formspree — delivers contact and estimate form submissions to our inbox.
• Google — advertising measurement, as described above.
• WhatsApp (Meta) — if you choose to start a chat with us, that conversation is governed by WhatsApp’s own privacy policy.

We may also disclose information where the law requires it.

How long we keep it

Enquiries and estimate requests are kept for as long as we need them to serve you and to meet our record-keeping obligations, then deleted. Published reviews stay on the site until you ask us to remove them.

Security

The site is served entirely over HTTPS, so what you submit is encrypted in transit. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information and limit who can access it.

Children

This site is intended for business and household customers. We do not knowingly collect information from children under 13.

Changes to this policy

If we change how we handle your information, we will update this page and the date at the top.

Contact us

Santana Aroma Cleaning Services LLC — serving Hollywood, Plantation, Fort Lauderdale and surrounding areas, Florida, USA.

Phone and WhatsApp: +1 (561) 412-8119. You can also reach us through our contact form.